Residential
If you are concerned about residential smoke (e.g., indoor wood-burning appliances), idling vehicles or other local air quality concerns, please submit an air quality request online.
Outdoor burning
If you suspect someone is burning without a permit or are concerned the specific requirements are not being met, call Regional Fire Dispatch 250-469-8577.
Industrial
All industrial-related concerns about air quality in the Central Okanagan must be directed towards the Ministry of Environment. You may email the Ministry of Environment or call their 24-hour tip line 1-877-952-7277 (Report All Poachers and Polluters).
Please note that the Ministry of Environment's reactive team collects information from all complaints received, and the data is used to support planned inspections. Any evidence of ash or smoke leaving the property will strengthen your complaint. If you want to include photos in your complaint, be sure that the sun is at your back when the picture is taken.