Recovery information & Resiliency Centre
The devastation from the wildfires in our region is significant. Emergency responders and Emergency Operations Centre teams have been working tirelessly to safeguard our community and return our residents home as soon as it is safe to do so. Recovery plans are underway. A resiliency centre has opened to serve people impacted the McDougall Creek wildfire supporting the Central Okanagan communities:
- Westbank First Nation
- City of West Kelowna
- District of Lake Country
- City of Kelowna
- District of Peachland
- Electoral Area West - Regional District of Central Okanagan
Resiliency Centre is located at:
- 403 - 3031 Louie Drive, Governor’s Landing, Westbank First Nation
- New hours:
- 9 a.m. to 4 p.m., Monday to Friday
- 10 a.m. to 2 p.m., Saturday
- Closed Sunday
- Phone: 250-469-6327
- Email: resiliency.centre@rdco.com
As of August 28, 2023, an estimated 94 properties have been assessed as damaged in RDCO Electoral Area West. This includes Lake Okanagan Resort as a single property and on this property approximately 150 units have been impacted.
Sign up for wildfire recovery updates
Subscribe for email updates about recovery in your community, under the heading eNewsletter - Corporate.
Resources
The resources provided below will be updated as new information becomes available.
Area assessments underway |
Residents may see various people in the field as they are working on a number of important assessments including:
|
BC Hydro |
In the event of wildfire and during recovery, stay away from and do not touch BC Hydro infrastructure (lines, poles, towers, hydro boxes, etc.). Assume that these may be energized and may cause harm. For any billing inquiries, contact BC Hydro customer service at 1-800-BCHYDRO (1-800-224-9376). BC Hydro also offers help for evacuees. |
Emergency Support Services |
If you have been evacuated and need Emergency Support Services (ESS) you can self-register online and view additional resources: www.ess.gov.bc.ca. |
Fire retardant clean up |
For more information on fire retardant clean up, check out details provided by BC Wildfire. |
Fridge and freezer temporary collection program |
Ruined fridges and freezer curbside pick-up will begin immediately for residents that have been affected by significant power outages through Rapid Response Industrial Group.
Curbside pick-up of ruined fridges and freezers will be available until further notice. |
Insurance |
You can visit the Insurance Bureau of Canada (IBC) for more information on Wildfire insurance or call 1-844-227-5422. |
Returning home guide |
The Returning Home Information guide will help residents safely return to areas damaged by wildfire. |
Provincial recovery information |
The Province has information on how to recover after a wildfire. |
Canadian Red Cross |
The Canadian Red Cross is providing support for the 2023 British Columbia Fires. It's important for any affected resident to register in order to receive assistance. You can do that online, or by calling 1-800-863-6582. |
Rebuilding and redevelopment |
For property file requests and other building related questions rdco.com/requests.
City of West Kelowna: |
Roads |
In Electoral Areas, the Ministry of Transportation and Infrastructure is responsible for roads including safety and maintenance.
|
Samaritan's Purse |
Samaritan's Purse a non-governmental organization that mobilizes specialized staff and equipment as well as hundreds of volunteers when natural disasters occur on Canadian soil. |
Wildlife |
|