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Alarm permits

HomeLiving hereProtective servicesAlarm permits
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Living Here

Any residence or business that owns or operates a security alarm system must have a valid annual alarm permit.

Make an online payment

Annual alarm registration fees

  • Residential security alarm system: $10
  • Commercial security alarm system: $15

Your alarm permit must be renewed annually.  You will be sent a renewal notice approximately four weeks prior to your alarm permit renewal date.

Register

Please register your residential security alarm online or register your commercial security alarm online, or visit us in person at our front desk at 1450 KLO Road, Kelowna.

Updating changing alarm providers

Please complete security alarm update form if you are changing alarm providers or if any other personal information has changed.

Non-transferrable

Alarm permits are non-transferrable. Alarm permits cannot be transferred to another person, property or new business owner.

Monitored alarms versus non-monitored alarms

It does not matter if your alarm system is monitored or not. If you have an alarm system in your residence or business, it must be registered. Please review Regional District of Central Okanagan Bylaw No. 1382 which illustrates applicable fees

Cancel

Cancel to remove your registered responsibility and name. Please fill out the online security alarm cancellation form, or visit us in person at the front desk at 1450 KLO Road, Kelowna.

False alarm reduction program

What is a false alarm?

A false alarm means the activation of an alarm system resulting in a response by the RCMP where there has been no unauthorized entry or commission of an unlawful act on or in relation to the building, structure, residence, or facility or where there has been no emergency situation and includes:

  • Testing of an alarm which results in a police response
  • An alarm activated by user negligence or carelessness
  • An alarm actually or apparently activated by mechanical failure, malfunction or faulty equipment
  • An alarm reporting an attempted or completed criminal offence or an emergency situation when no such event took place

Reducing false alarms

Since false alarms cost taxpayers money, it is important to help reduce the amount of false alarms activated throughout the year.

The cost of law enforcement response to false alarms puts a huge strain on RCMP and takes away from the ability to deal with real emergencies. These unnecessary employee-hours and wages spent chasing "burglars" usually turn out to be nothing more than unrestricted pets, new employees, cleaning services, or problem alarm panels (just to name a few), are what the alarm reduction program strives to prevent.

False Alarm Reduction Program

The False Alarm Reduction Program is operated by the Regional District of Central Okanagan on behalf of the Central Okanagan East and Central Okanagan West Electoral Areas and all local governments in the Central Okanagan (City of Kelowna, City of West Kelowna, District of Lake Country, District of Peachland and Westbank First Nation).

The goal of the False Alarm Reduction Program is to reduce the number of false alarms that require police response by working with alarm companies and the public.

False alarm warnings

  • Residents and Business Owners may receive a warning letter and information sheet to notify them if they have had three false alarms within a 12-month period, along with the associated fees.
  • Residents and Business Owners will be given an opportunity to review their alarm response plan, and contact your alarm company if necessary to prevent an alarm permit suspension.

False alarm fees

The fee you pay depends on the circumstances of the false alarm. Please see our false alarm fee schedule, as per Bylaw No. 1382.

False alarm appeal process

If you wish to appeal your false alarm, please fill out the false alarm appeal form.

Additional resources

  • False Alarm Reduction Bylaw No. 1382 
  • Canadian Security Association (non-profit) 
  • Alarm User Information - You can avoid false alarms
  • Are You Ready for Vacation?
  • Alarm Systems and Apartments
  • Appropriate Use of Duress, Holdup and Panic Alarms 
  • School Alarm System Information
  • False Alarm Prevention for Worship Facilities
  • False Alarm Prevention for Banks
  • Reduce Commercial False Alarms
  • Restaurant False Alarm Reduction
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Regional District of Central Okanagan

1450 KLO Road
Kelowna, BC, V1W 3Z4
Phone: 250-763-4918
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Open Monday to Friday 8 a.m. to 4 p.m.

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