Our online payment system links all your RDCO service accounts into one online profile. You must create a payment account to use the online system. You will need an account number and access code, provided by specific departments. If you have issues setting up your online payment account, see our payment help page.
Note: The RDCO is not a taxing authority therefore we cannot issue Property Tax Notices, nor can we collect payments for them. Learn more about property taxes.
Payments may be made online for the following:
- Alarm permits and fees
- Business licences
- Dog licences
- Miscellaneous billing - Miscellaneous Fees and Charges | Bylaw No. 1425
- Tickets and fines - Bylaw enforcement
- Utility bills
Payment options
Online payments |
Pay online with Visa or MasterCard using our online payment system. |
Pay through your bank (online or by phone) |
The Regional District is registered with most financial institutions in BC for electronic banking online and telephone banking. Please search for our biller name using CENTRAL OKANAGAN when you are online or on the phone with your bank or financial institution. |
Pay by direct withdrawal (only for utility bills) |
We can arrange an automatic withdrawal directly from your bank account on the due date of your Regional District utility bill. To arrange these services, download and complete our pre-authorized payment form. The completed form can be emailed, faxed (250-763-0606), or be dropped off in-person at 1450 KLO Road, Kelowna. Please be sure to include a voided cheque with your application. |
In-person |
Pay your bill in person at: Main Floor - Cashier Office hours: 8 a.m. to 4 p.m. Monday to Friday (closed on holidays) The bill, invoice or ticket must be presented at the time of payment. |
|
When paying by mail, write the account number on the cheque or money order and make payable to "Regional District of Central Okanagan." Please accept the cancelled cheque as your receipt. Do not send cash in the mail. Address the envelope to: Regional District of Central Okanagan |
Late payment fee |
A four per cent (4%) late payment penalty (compounded quarterly at 16.99% per year) will be assessed on all outstanding balances not paid by the due date. This includes customers of the six water systems operated by the Regional District; customers of the sewer system that services the Sunset Ranch strata communities, and those receiving garbage and recycling services from the RDCO. Please note that any utility accounts that are not paid by December 15 will be transferred to property taxes in the next succeeding year as taxes in arrears. |