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Billing and payments

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Your government

Link all of your accounts with the Regional District of Central Okanagan to your online payment profile. Apply for a new license, pay for your license and permit renewal, and/or pay for your utilities or miscellaneous bills online. You will need your account number and access code which can be found on your invoice.

If you don't already have an account just click register by clicking the button below.

Online payment system

Get help on setting up your online payment account.

Please note:

  • You need to create an account to pay online
  • We do not collect property taxes

Alarm permits and payments

Information concerning invoices and notices for alarm registration/fees. 
Link to online payment system.

Business licenses

Account information, online payments, or applications for business licenses. 
Link to online payment system.

Dog licenses

Apply for a new dog license or renew your existing dog license. 
Link to online payment system.

Miscellaneous billings

Information concerning invoices and statements for rentals, map sales, and other billings.
Link to online payment system.

Property taxes

The Regional District of Central Okanagan is not a taxing authority therefore we cannot issue Property Tax notices, nor can we collect payments for them.

Learn more about property taxes here.

Utility bills

For information regarding utility bills for sewer, water and garbage.
Link to online payment system.

Pay bills online

We offer a number of payment options for your alarm bill, dog licence, business licence or utility bills:

Online payments

Pay online using Visa or MasterCard using our online payment system.

Pay through your bank (online or by phone)

The Regional District is registered with most financial institutions in BC for electronic banking online and telephone banking. Please search for our biller name using CENTRAL OKANAGAN when you are online or on the phone with your bank or financial institution.

Pay by mail

When paying by mail, write the account number of your Regional District utility bill/alarm permit/dog licence on the cheque or money order and make payable to "Regional District of Central Okanagan."

Please accept the cancelled cheque as your receipt. Do not send cash in the mail.

Address the envelope to:
Regional District of Central Okanagan
1450 KLO Road
Kelowna, British Columbia
V1W 3Z4

Pay by direct withdrawal (only for utility bills)

We can arrange an automatic withdrawal directly from your bank account on the due date of your Regional District utility bill. To arrange these services, please download and complete our pre-authorized payment form. The completed form can be emailed, faxed to 250-763-0606, or be dropped off in person at 1450 KLO Road, Kelowna. Please be sure to include a voided cheque with your application.

If you have any further questions, you can also contact the Utilities Department at 250-469-6239 or email us.

Pay in person

Pay your bill in person at:

Regional District Office - Main Floor - Cashier
1450 KLO Road
Kelowna, BC

Office hours: 8 a.m. to 4 p.m. Monday to Friday (closed on holidays)

The utility bill must be presented at the time of payment.

Late payment fee

A four per cent (4%) late payment penalty (compounded quarterly at 16.99% per year) will be assessed on all outstanding balances not paid by the due date. This includes customers of the six water systems operated by the Regional District; customers of the sewer system that services the Sunset Ranch strata communities, and those receiving garbage and recycling services from the RDCO. 

Please note that any utility accounts that are not paid by December 15 will be transferred to property taxes in the next succeeding year as taxes in arrears.

  • Billing and payments
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Regional District of Central Okanagan

1450 KLO Road
Kelowna, BC, V1W 3Z4
Phone: 250-763-4918
Email Us

Open Monday to Friday 8 a.m. to 4 p.m.

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The RDCO acknowledges our presence on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx / Okanagan people who have resided here since time immemorial. We recognize, honour, and respect the syilx / Okanagan lands upon which we live, work, and play.

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